FAQs

On the website we are only offering shipping to customers within the USA.

As of right now, all international shipping estimates are far higher than they actually end up being (i.e. assuming shipping will be $68 when in reality it is $25). We now have a solution!

If you are an international customer who is looking to purchase scents and/or art from us, please reach out to us on Instagram where we can make manual labels for the lowest possible shipping price!

Yes! All products offered are made by us, with limited outsourcing used (manufacturing is used in the sticker-making and charm-making process).

We do! All custom orders will be filled in the order they are received, which may be longer depending on how many slots are currently taken. If you are needing something in a certain timeframe, please feel free to contact us to inquire about our current workload!

Due to the trade secrets rights of scent-based businesses, we will not be posting our full recipes! We have had a few instances of intellectual theft within our industry and due to this, we are acting a little more strictly.

If you have a specific allergy or otherwise disliked scent you would like to avoid, please feel free to write us and we can let you know which scents to avoid! ♡

Thank you for your understanding.

We do not offer refunds or returns once the product has shipped. This is due to the products we send out being easy to damage in the return process, which unfortunately puts us out of product and shipping cost.